Here’s the scenario. You intend to conduct real-time depositions on behalf of an important client. But there’s a significant roadblock in your way—your cost-conscious client has a major case of sticker shock. You try to explain the benefits of real-time depositions only to be rebuffed by your client who informs you that it’s simply not in the budget. You are now tasked with finding a capable, cost-effective alternative. So how would that conversation play out? Maybe something like this…
You: “I think we should go with real-time for this deposition. It’s more expensive, but that’s to be expected.”
Client: “Why should I expect to pay more? Why are you set on real-time depositions?”
You: “Well, real-time depositions can quickly provide a rough transcript. A faster turnaround gives me extra time to prepare for trial.”
Client: “No sale.”
You: “Well, it’s not just that. The live transcript feed helps my legal team coordinate a strategy as the deponent answers my questions.”
Client: “Too bad. That doesn’t justify the extra cost.”
You: “Well, your expert witnesses could also benefit from being able to see the transcript in real time.”
Client: “They’re experts for a reason. They’re smart enough to figure it out. With as much as I’m paying them, this shouldn’t be a problem.”
You: “But I’ll have an easier time meeting deadlines for important trial motions if I can take advantage of those expedited certified transcripts.”
Client: “I’m not about to pay a bunch of add-on fees just to make your life easier. I pay you a lot of money as well. Figure it out.”
You: “Okay. But you should expect to pay a premium price for premium service. After all, stenographers are the gold standard. Don’t you want that?”
Client: “I’m already paying a fortune in discovery costs. If that’s not a premium, I don’t know what is. Listen, respectfully, I could care less about a gold standard. What matters most to me is whether a service is worth its weight in gold. What am I getting for my money?”
You: “There are alternatives if you’re willing to give them a shot.”
Client: “Now, you’re talking. Look, maybe we’ll try real-time depositions for more high profile cases. But my business already has its fair share of litigation. Right now, I need a service that gives me the best bang for my buck. Can you find that?”
You: “Have you heard of Readback?”
Readback is a non-stenographic, remote deposition service created with the cost-conscious client in mind. Rather than rely on a stenographer, Readback utilizes its Multi-Intelligence Service Team. What that means is Readback provides a human Guardian to handle exhibits and make sure the proceeding runs smoothly while, at the same time, a team of human transcribers with a live feed work alongside patented speech-to-text technology to ensure a verbatim transcript. Readback’s flagship category, Active Reporting, provides the premium benefits of rough draft transcripts in one hour, certified transcripts in one day, and near-time access to the transcript in less than a minute, all at low, flat rates.
No add-on fees.
No expedite fees.
Depositions can be very expensive. So the pressure attorneys feel from clients to cut expenses is understandable. Your clients are cost conscious for a reason. Chances are they’re budget-savvy clients who can spot a good deal when they see one. So introduce them to Readback.
Visit our website to learn more about this game-changing service. Want to see it for yourself? Sign up today for a live demonstration. Whether you’re simply looking to fill the gaps when real-time depositions prove cost prohibitive or ready for something new altogether, Readback is the way to go.
* Disclaimer: Readback is neither a law firm nor a substitution for legal advice. This post should not be taken as legal opinion or advice.
